Expeditions and returns
Shipping of your package
The delivery time is 1 to 5 working days with a maximum of 30 days. The cost of delivery is borne by the customer.
"The consumer has the right to notify the company that he renounces the purchase, without penalty and without giving reasons, within 14 calendar days from the day after the day of delivery of the goods or the conclusion of the service contract."
Article VI.53 et seq. Of the Code of Economic Law on exceptions to the right of withdrawal do not apply when you buy goods from Zubits.shop.
A confirmation will be sent by email after receipt of your order. The goods ordered will then be delivered to you as soon as possible. If the item (s) ordered are not available, we will notify you by email as well.
The delivery costs will be displayed during the finalization of the order. They are supported by the customer and are VAT included.
Conditions for referrals / refunds
If you are not completely satisfied with the product or it is damaged, you can return it within fourteen days of receipt of the article concerned by giving us your order number.
The goods must be returned to us in their packing of origin and in their original state that is to say not torn nor damaged. The goods must not be opened or damaged.
After the fourteen day period, no exchange or refund will be made.
The return is done at the expense of the customer. This will ensure packing the returned product so that it is not damaged during the return. Any product that has been damaged, either in terms of packaging or the product itself, making it unsaleable, will not be refunded or exchanged.
The refund of the amount makes you through the same channel through which you made your purchases.